MacBook or PC: Which one is better for Remote Work?

Now that many companies have transitioned to part-time or full-time remote work environments, you’re probably wondering what computer you should get yourself to help you work better. You might also use a computer for hobbies like gaming, drawing, recording podcasts, or editing videos.

But the problem lies in picking between a MacBook and a Windows PC. Both have their strengths and weaknesses, but when you line the two up, which comes out on top? 

There is a laundry list of specs and subtle differences between the two computers, but today we’ll be focusing on three: Design, Repairs, and Portability.

What you need to know

When selecting between different types of ANYTHING, it’s important to consider what the needs are and what computer is best suited to your preferences. 

In this case, it’s a computer you’ll use for your day-to-day work.

There are different employees with different needs, especially when you’re in an industry that needs specific hardware and software to be taken properly.

If you work with hardware-intensive software like Adobe’s Premiere Pro, Photoshop, CorelDRAW, and others, you’re bound to buy something that can run these programs without an issue.

But if you mostly use Microsoft Office and your browser for research and writing, you’re better off with something that meets basic spec requirements. Something that can run 2 to 5 tasks without lagging.

Now decide

After making a mental list of what you’ll need in a computer or what you want to use it for, the choice should be easy. If you’re not good with computers, it’d be best to consult with co-workers or your supervisor. Tek Experts also have dedicated technicians on hand to consult customers on their best options. 

In the MacBooks spectrum, there are high-spec MacBooks that are upgradable but come with hefty sale, upgrade, and repair prices. The upside to the price of MacBook laptops is that many users tend to stick with one MacBook product at a time for YEARS.

You’ll see people using the same MacBook for 3 to 5 years before getting themselves a new one. That says a lot about quality, right?

For Windows PCs, you can rely on variety and affordable prices. There are thousands of brands (both good and bad) producing Windows-based PCs at ideal prices for you. Top those prices with upgradability, and you’ll be using a pretty decent unit for 1-3 years.

The downside to Windows PCs, however, is that they tend to encounter more hardware and software issues than MacBooks. There are driver issues, errors you don’t know how to fix, slower operating speed due to decaying parts,lack of storage, and many other issues.

But because Windows PCs have more flexibility when it comes to upgrades, it means they’re easy to repair when they encounter issues. Repairs for them are also not as expensive and wallet-draining as MacBooks. Plus, upgrade and replacement parts are easier to purchase.


If you’re a computer user who cares about how a computer looks, then you’re good to go with MacBooks. They’re sleek, light, and have designs that are recognizable to anyone. The Apple logo is probably the only thing on there, and that’s a nice addition when you’re into minimalism.

With Windows PCs, there are units with great designs, but they usually come with steep price tags that are similar to Apple pricing. It’s also not easy to find an affordable PC that boasts less weight and a sleek design.

Simply put, if you like looking at a sleek unit, MacBooks are great options.

If you want to combine price and performance minus the good design, look into getting yourself a Windows PC.

But if you want capability, upgradability, and good looks, check out high-end Windows PCs. 

MacBook: 1 PC: 0


No device lasts forever without encountering issues. That’s why customization is a good plus for people who love to tinker with their computers. But while you may like to try your hand at fixing your computer, we highly recommend visiting a local repair shop like Tek Experts to make sure the repairs are done right. 

MacBooks are notorious for being expensive when they break and getting them repaired can cost a large amount of money depending on the issue. 

The sophisticated but un-customizable engineering of MacBooks made them difficult to repair, and quality replacement parts are hard to find and expensive to purchase.

But with Windows PCs, there are brand-name upgrade and replacement parts easily available, but we recommend bringing in your laptop for any needed repairs. We at Tek Experts are ready and willing to repair your PC and upgrade it to help you maximize its features.

MacBook: 0 PC: 1


Some businesses have gone with a part-time remote work schedule. That means anything that’s light and designed for portability is a good thing for your lifestyle. You’d want to be able to continue your work wherever you may be. 

MacBook laptops are light, slim, and easily slip into backpacks and even most handbags. The chargers are also easy to carry because of their simple design.

But the same can be said for Windows PCs. There are many laptop options that are just as portable as the Macbook laptops. When you go to buy a laptop, you will have a large selection of portable laptops to choose from. 

MacBook: 0 PC: 0

The verdict

Here’s the points tally:

MacBook: 1
Windows PC: 1

So how do you decide? Consider if the laptop will give you what you need for work and leisure. Macs are for creative activities and portability, while Windows PCs are for upgradability and high-performance activities like gaming.

If you know a lot about computers and already have specs in mind, it’ll be a no-brainer to find a PC that will suit your tech needs. And when it comes to portability, you will have plenty of laptops to choose from.

Just keep your budget, lifestyle, and computing needs in mind while you’re browsing. You should be ready to invest in a good PC once you know what you need and how much you want to spend.

Why It’s Important to Backup Your Data: 5 Ways to Safeguard Your Information

Most of us store sensitive data like passwords and bank card information on our phones. If our phones fall in the wrong hands, so will our personal and important information. Data can be lost and corrupted, or worse, stolen. To protect yourself from such errors and attacks, backing up your data regularly should be a habit. Creating backups will let you seamlessly access your stored files and information. 

Why is it important to backup your data?

We rely on our electronic devices to store our data. We use devices like mobile phones, laptops, external hard drives, flash drives, and many more. But what do you do when they run into problems that lead to losing your data? If you don’t keep your data backups up-to-date, you risk being left with outdated data for work, school, or personal purposes.

But if you don’t back up your data at all, you’ll end up losing all the data you’ve collected since the day you started using your storage device. On the bright side, having a good backup of your data will ensure that, whatever happens to your devices, your files will remain intact for you to use and view in the future.

Where should you store your backups?

These days, we have a lot of options when it comes to backing up information. The old and trusted way is to use external storage drives such as flash drives and external hard drives that can store up to 4 terabytes of data, such as Western Digital’s WD MyBook Duo 4TB.

But there are digital options like the numerous cloud services available for all types of users. You might be a mobile phone person or a computer person, but these cloud providers don’t discriminate. You’ve probably heard of DropBox, Google Drive, and similar providers giving users free cloud storage capacities with a simple sign-up. We highly advise you to grab these free storage spaces!

How can you protect your data?

Got unlucky and lost your data without backup? Then your best bet is to seek help from professionals! If you are handing your phone over for repair, take these extra measures first to protect your data:

1. Backup your data

Whether it is a simple screen replacement or a more complex device repair, many things can go awry during repairs that may further damage your device. In the unlikely event that this happens, you can prevent loss of data by ensuring your information is always backed up. Most smartphones can be set on automatic backup, so you do not have to manually do it yourself. 

There are two ways you can back up your data. You can go to your device settings and manually perform a backup. Or, as previously mentioned, you may also set it on automatic backups so that your data will be backed up regularly. 

Another method is to plug your device into a computer. For iOS users, backups are seamless as long as you have iTunes installed. For Android users, there are several ways to backup your information. You can do this by transferring files via USB, using third-party software, or syncing your Google account to either Google Drive or Google Backup and Sync. 

If you backup your device by using the USB cable that came with your device, you will need to enable USB debugging and manually select files to backup. When using third-party software, you can back up your entire device and restore data, similar to how iOS backup works. Most of these applications are not free though. 

If your Google account is synced to Google Drive, your data may be backed up on the cloud. If it syncs to Google Backup and Sync, your data will be stored locally on your computer.

Backing up an Android to your computer may be a little confusing. If you are having any difficulties backing up your Android device, you should seek assistance from our technicians.

Even if you are not getting your phone repaired, backing up your data should be done regularly so you can retrieve and access your data anytime, even if you do not have your primary device with you.

2. Log out from your accounts and disable passcodes

Some phone repairs may take longer and if you do not want to wait for your device, you will have to drop it off and pick it up at a later time. You should disable passwords and other locks so technicians will be able to easily lock and unlock your device during the repair.

To protect your privacy, log out from all applications, especially your social media and cloud accounts. Alternatively, you may also download and use an application that will let you create passwords and secure your files without necessarily logging out from your accounts.

3. Remove SIM and external storage cards

Most smartphones have huge storage capacities. But if you are still using external storage cards, do not forget to remove them along with your SIM card before handing it over for repair. These cards are small and may easily be lost during a repair. If your device is queued for a repair, you will be unable to receive and make calls and texts for a period of time, so it is advisable to temporarily insert your SIM card to a secondary or backup phone. Now, there are times when technicians will require your SIM card to ensure your phone is operating properly. Should this be the case, you’ll want to make sure you are visiting a repair shop you trust and that you have all your information stored elsewhere. 

4. Wipe out your data

Don’t want to go through the hassle of logging out of your accounts or downloading privacy applications? After backing up your device and all its data, you may skip logging out of your accounts by performing a factory reset on your device to wipe everything out. This will ensure no one can access or steal your data. 

For iOS users, simply go to Settings > General > Reset > Erase All Content and Data. 

For Android users, go to Settings > Backup & reset > Factory Data Reset. Tap Reset phone once the prompt appears.

You can easily retrieve and restore backed-up data after your phone is repaired by either connecting your phone to your PC or downloading your backup directly to your device when you log in to your associated email.

5. Make sure you’re working with reputable repair stores

Technology has become so essential that millions of tech repair stores have popped up around the world. With tons of choices out there, it might be difficult for you to find technicians you can trust with your devices and data.

To make sure you’re working with repair shops you can trust, read reviews, view websites, and observe how they handle your queries! It’s also a good idea to ask people you know where they get their device repairs done.

Things to remember

Information is gold these days. People can sell, trade, and use data to earn money. As you sign up for more items or services, the amount of data you need to protect grows. That’s why it’s important to keep in mind that your data is private and important — no matter what it is or what you intend to do with it. When your data falls into the wrong hands, it will lead to problems. Remember, protect your data by backing it up, using trusted services, and working with reputable technicians that will help you attain your goal — data protection!

Is your computer on the fritz? Now is the time to repair it before school starts.

Using a computer for school? It’s time to check and see if you need to get it fixed before school work flows in. Read below to know what you should look out for and what you should do when you spot an issue.

In today’s world, having a computer you can use for school work is extremely convenient. Top that with useful features such as video calling, watching movies, and other heavy tasks such as developing applications and editing media, a computer quickly becomes your best friend. While some people prefer the convenience and portability of laptops, others appreciate the capability of desktop computers. Read on to learn how to make sure your computer stays with you.

What are the most common computer issues?

Electronics have been with us for so long that we can forget that they don’t last forever. Their performance levels decrease over time, parts deteriorate with use, and they encounter problems. Some are fixable, and some are impossible to solve. Luckily, we have a big array of choices when it comes to computers. Some people prefer hassle-free all-in-one PCs and some prefer to build their own from scratch. 

But no matter how expensive and powerful a computer setup is, it’ll always have problems. To the average user, the sound of their computer dying while they are trying to finish a project due in less than 24 hours sounds like a nightmare. That is why it’s always good to observe your computer’s health — see if it’ll live through another semester — to make sure it won’t die on you during your most grueling days as a student.

To help you see things through with your computer, we’ve compiled a list of the most common  computer issues. Some are due to the nature of PC usage, some due to age, and some due to other environmental factors. Take a look:


While basking in the comforting heat of summer is a good thing for people, the same cannot be said for electronics – especially for computers with components that emit heat. Because they have fans installed, they’re also prone to dust build-up that increases the chances of overheating.

Fortunately, PCs are highly customizable. Users can install more than three fans that’ll cool down components or use liquid cooling equipment to achieve lower temperatures.

Components exposed to low heat means they’ll last longer than ones always running hot, but the downside is quality cooling equipment doesn’t come cheap.

It’s not a requirement to use expensive cooling components for your PC, but you can keep these practices in mind to make sure your device stays cool and lives longer:

It’s good to keep in mind that you should dust your components more often if your place is prone to dust. Doing so will make a difference in your computer’s temperature and health. So, dusting your PC components is a no-brainer, but knowing how often you should do it can be tricky. It’s not an easy task, especially for first-timers afraid of damaging their computer. If you want to make sure it’s done right the first time, visit Tek Experts and we’ll help you out. 

Bad loading times

Is your PC not loading as fast as it used to? Your storage drive could be the culprit. If you’re using a hard disk drive (HDD), it’s highly likely that you’ve had it for years and it is filled with a multitude of files. Aside from an HDD’s age, being close to 100 percent capacity also makes it unreliable.

Most computers these days are built with HDDs, which are thick, mechanical storage drives for computers. Although they come cheap compared to solid-state drives (SSDs), they’re not as reliable because:

  • They have a short lifespan
  • They’re much slower than slightly more expensive SSDs

The number one cause of bad loading times is an old HDD. If not, it’s your inadequate memory capacity that’s causing the problem. Computers today still come with HDDs, but there are always computer repair shops like ours that are ready to help you upgrade to an SSD and a bigger memory capacity.


The bane of operating systems and storage devices is malware. Malicious software attacks your device by spying on your browsing activities, stealing your passwords, or locking you out of your device altogether. Every PC is prone to malware, which makes it important for you to be highly aware of the items you download from the internet or the devices you plug into your computer.

Your best protection against malware attacks is to refrain from downloading files from websites that aren’t reputable. Your anti-virus can’t always protect you, which further cements that prevention is better than cure. If it’s too late to prevent it, there’s always the option to install your operating system fresh — taking you back all the way to when you first booted up your computer.

When is the time for a computer repair?

Now that you know the most common PC issues, or already encountered one or two, you’re now asking if it’s time to seek professional help. 

The time for a computer repair depends on how bad the problem is. Is it causing your productivity to decrease? Is there a delay in the speed and function of your device, or is it having issues booting up? If your answers to any of these questions is yes, then it’s time to drop by Tek Experts and ask for assistance.

It’s important to keep in mind that problems, even the ones with your computer, are always better off solved the moment you take notice they exist. If you wait longer and the issues worsen, they might eventually render your device useless, forcing you to spend more money on another computer.

You can always call up Tek Experts and bring your PC in for a check-up. We’ll gladly help you determine what’s wrong and if your computer is in need of repair. We know when a problem is serious enough to warrant service or replacement.

3 computer care tips to follow

We’ve created a quick list of computer care tips you should follow to ensure that your PC stays with you during the school year. Read below:

1. Avoid drinking and eating while using it

We highly advise that you lessen these occasions. While it’s good to sip on your morning latte while working on a research paper, there’s always the possibility of it spilling coffee on your PC components and peripherals! Damaging your computer will cost money on repairs. Or worse, replacement.

2. Stop downloading from untrusted websites

You know what it is — free movies, games, software, and many others. Getting the paid version from its credible source means you’re getting the real deal, which reduces exposure to malware.

Additionally, there are piracy laws that will punish you for downloading and using unlicensed versions of media content; the kind you can find online for free.

3. Let it cool down

When a computer gets hot, you won’t be able to ignore it. We highly advise that you shut it down properly and let it cool down! Or if you have the budget, get a decent CPU cooler or a better ventilated protective case.


Users have the option to make their desktop as powerful as their budget and needs allow, but the money you spend on them won’t dictate when they’ll start to experience problems.

This makes caring for your PC an important measure. There are many ways to do it, such as cleaning regularly, using good fans and coolers, and being mindful of your downloading habits.
If your computer is on the fritz, don’t wait until school starts to get it looked at. Now is the time for a diagnostic run by one of our tech experts. We’ll inspect your computer and ensure you are able to make it through this semester without a technical malfunction. Give us a call, come visit us, or fill out our online quote tool and we will reach out to you.

Is It Worth Repairing a Broken MacBook, or Should You Sell It?

Whether we’re talking about the MacBook, MacBook Air, or MacBook Pro, one thing’s for sure — anyone who’s used any of them long enough has experienced a problem or two, such as a cracked LCD, a bad battery, or some other hardware issue. 

MacBooks are expensive and generally perform better than other computers. It’s this reason that MacBooks are generally used more than PCs. In a recent study, a tech firm gathered information on the preference of 2,200 college students that year. They made these correspondents choose between Macs and PCs. The study revealed that 40% of the students prefer the MacBook, as they use them as daily drivers. 31% use PCs but actually prefer Macs, and 29% use PCs and prefer them as well.

Macs are indeed popular, but just like PCs, they are prone to wear and tear. This brings us down to the most common MacBook problems these users face. If you are a MacBook user, you’re probably all too familiar with the following list.

The most common MacBook problems

RAM – RAM becomes a problem for MacBook users today because of the increasing RAM power demand to run software. This is especially true for users who use their Macs for hardware-intensive software such as ones for video and photo editing. 

Remember that RAM stores the information it needs to access and run things quickly. So if you don’t have enough, you’re probably in for extra hours on top of the work.

Charging Ports – As a MacBook user, it’s easy to accidentally misplug. Sometimes, it’s easy to unintentionally snag it out of the plug because you forgot that you’re still charging. These small mishaps always lead to faulty charging ports. 

Dead Battery – The eventual result of a faulty charging port and an aging Mac is a dead battery. A dead MacBook battery means you’d have to constantly search for a place to plug in, which is not ideal for the busy on-the-go student or business professional. 

Backlight – Backlight helps illuminate the screen, allowing you to see items in the Mac’s display better. A broken backlight means you won’t be able to distinguish things like text and icons from the background.

There are hundreds of MacBook issues experienced by everyone, but the big question is, are MacBooks worth getting repairs for?

Should I get my MacBook repaired or buy a replacement?

Now that you know the most common issues you’ll face, or have faced with MacBooks, you’re wondering how much you should expect to pay for getting a MacBook repaired. You’re probably even asking yourself if getting a repair is even worth it. We’re going to help you decide.

When considering a MacBook repair for any problem, one of the first few things to consider is the price. The price depends on the damage and the model of the MacBook. We do offer free repair quotes, so if you’re in trouble, please bring your MacBook in directly to us and we’ll give you a free quote.

Repair prices are always based on the service, labor prices, the area where you’re getting repairs from, and the model of your MacBook. But with AppleCare+, your repair may cost a little less — it’s like a discount you have to pay for.

We Have Both Options!

Fortunately, we have you covered no matter what you do. We do offer used and refurbished MacBooks, but before you browse our selection, bring in your old MacBook and we’ll give you a free repair quote. If it makes more sense to repair it, we can do that. 

Before coming into our store, click here for an instant quote on MacBook repairs!

Top 5 Phone Accessories You Should Seriously Consider Purchasing

High megapixel cameras, big touchscreens, thumping loudspeakers, and the likes aren’t just enough to satisfy the needs of today’s phone users. Some want more battery juice without the need for a wall socket, some need extra protection for their phones, while some love the convenience of wireless earphones and headphones. 

There are so many phone accessories available in the market that it’s getting harder to pick the ones that we want and the ones that are of high quality. Feel the same? You can use our list of hand-picked phone accessories you should get:

1. Phone Cases

More often than not, when we get a new phone, the store selling it to us offers us a selection of phone cases. Some are fancy and over the top, while some are humble and do what they’re supposed to without being loud. If you’re prone to accidentally losing your grip on your phone, you know the necessity of having a sturdy phone case.

When in the market for a phone case or two, make sure to pick according to how you handle your phone. Is it always in your hand? Get a thick one that’ll protect its housing from falls. Always in your bag? Get a phone case that also covers the screen. The number of choices can be overwhelming, so make sure to gather a quick list of what you want your phone case to do for you.

2. Apple AirTags

In addition to the benefits of a phone case to protect your smartphone’s body, you have Apple’s new AirTags that help you keep track of your other personal property. Just like an iPhone, the tracking is done in the Find My app, but in the case of AirTags, they’re attached to things that aren’t iPhones. Those things can be your wallet, your car keys, and other items that are prone to be misplaced. Simply add an AirTag to your personal item, and let Apple keep track of its location for you.

AirTags lets you know about the last location of your AirTagged items through the Find My app. Misplaced the keys to your house? With the AirTag as a keychain, you won’t have to scramble through every place you’ve been in the last 24 hours to find your keys.

3. Wireless Earphones and Headphones

In the era of wireless tech, tangle-free earphones and headphones are seen as basics. Having them handy means you get more freedom when it comes to movement, especially when you listen to music, podcasts, or talk to people while on the move.

Fortunately, most smartphone manufacturers produce wireless earphones and headphones dedicated to maximize Bluetooth technology and make our lives more convenient. Depending on your phone, you can choose between Apple’s AirPods, Samsung’s Galaxy Buds, and other brands. You can use each with any phone, which is a good thing considering the price tag of some of the best wireless earphones and headphones in the market today.

4. External Storage

Most of today’s phones come with at least 32 gigabytes of storage. But to most people, that amount of storage isn’t enough. With high-quality media in their phones, it’s hard to contain one’s files in 32 gigabytes. That’s why external storage devices and cards are necessary.

Most Android phones allow users to purchase additional storage through memory cards, but this isn’t the case for iPhones. iPhone fans will need to purchase the storage they want right off the bat because they won’t have the chance to expand unless they buy another unit. However, you generally can purchase more iCloud storage, so consider this option.

5. Fast Charging Cables

Some cables that come with our phones upon purchase usually don’t last long and don’t cover enough distance. Thankfully, we’ve got a lot of choices when it comes to third-party charging cables that span up to at least 3 meters. That should be enough to let you comfortably use your phone away from the wall.

Finding cables with varying lengths isn’t a difficult search, but make sure you search different brands and test the cable on your unit before making the purchase. Some cheap ones heat up easily, or break, and some don’t even work as they should. As with most purchases, shop around on the reviews page to see how others rate the product.

While we hope this is helpful for your next device shopping trip, we understand it’s not an exhaustive list. If you’ve got a tech question or need help searching for the next best gear for your device, stop by our shop today and get some expert advice! We’re happy to talk through some good options for you and point you in the right direction. And as always, don’t hesitate to call Tek Experts if that device is in need of a repair!

Everything You Should Know About the Latest iOS Update

From unlocking your iPhone with a face mask on to having more control in terms of app tracking, here’s everything you should know about the iOS 14.5 .

The 3rd of May 2021 saw Apple iPhone users scrambling to update their iOS versions to the tech giant’s newest firmware release. Regarded as the manufacturer’s most controversial iPhone operating system update yet, 14.5 packs new updates in user privacy, Face ID unlocking, the beloved emojis, Music app, and other security enhancements.

Why is it “controversial”?

Even before iOS 14.5 arrived on our iPhones, tabloids and news outlets left and right were already rushing to release pieces on how the new iOS firmware update will affect Facebook and other applications that rely on ads for revenue.

The part of the feature-packed update that made it controversial was the app tracking transparency (ATT) feature that gives iOS device users the option to allow or disallow applications from tracking their activities in exchange for more relevant advertisements.

Before the new Apple update, users weren’t explicitly informed about app tracking and how applications such as Facebook use their data. Most were unaware that applications can track their movements in other, non-relevant ways on their iPhone or smartphone.

The controversial part of this was Facebook and others using these divergent methods as a way to jack up their revenue. They don’t earn on subscriptions, and Facebook founder Mark Zuckerberg had already expressed (when he appeared before Congress in 2018) that Facebook relies on ads to make money.

For other applications that make money the same way, iOS 14.5 can cost these companies a vast amount of money. The update even led to a publicized fallout between Apple CEO Tim Cook and Facebook CEO Mark Zuckerberg.

Users disabling apps from tracking means these applications won’t be able to get their usage data from the date on other applications, such as shopping apps. Advertisers, frustrated, know they wouldn’t pay the same price for less, or no data. Before the new iOS 14 update, users would generally notice that products they’d been eyeing on other applications show up on Facebook Ads – this is a specific product of app tracking.

More on the big features

Unlocking iPhone With Face Mask On

Another iOS 14.5 feature that made headlines was that users can now unlock their iPhones even with a face mask. This feature came to the rescue, albeit a bit late, of iPhone users struggling to put their masks down to unlock their iPhone using Face ID.

Some headlines, however, can be a tad misleading. What Apple might not tell you from the start is that this feature requires one to have an Apple Watch. The Apple Watch will let you bypass Face ID and unlock your phone. This requires both the iPhone and Watch to be close to each other, or else you’d have to put your mask down for a Face ID unlock or type your PIN.

Apple Maps crowdsourcing

iOS 14.5’s new Apple Maps adapts a key feature from Waze. The latter is the most popular one of its kind to allow real drivers to crowdsource accidents, speed traps, and other hazards on the road. The new iOS update saw Apple’s native map app allowing users to do the same.

You can now report accidents, hazards, and speed traps you encounter yourself with your voice and Siri, allowing you to report these things without having to take your eyes off the road.

Other feature updates

A lot came with the new iPhone update. Aside from the ATT updates and face mask unlocks, none of the updates were landscape-changing. But iPhone users did receive 200 new emojis, Apple Podcasts Subscriptions, new Siri voices, battery health calibration, PS5 and Xbox controller support, dual-sim 5G support, and many others.

What do these features mean for consumers like me?

The ATT update would change your experience on the internet by a lot, and you probably won’t even notice it. You’ll see fewer ads that seem all too familiar, and if you’re one of those users who are heavily aware and conscious about their data, you’re probably happy about this ATT update.

Another thing, the face mask unlock feature would only benefit you if you own an Apple Watch and have it paired with your iPhone, which isn’t the case for every iPhone user enjoying the new update.

As for maintaining your iPhone’s performance, you can rely on this iOS update to patch a few things up for you software-wise, but if you have problems with your hardware, you’re better off reaching out to repair stores that specialize in iPhone repair. If this is where you’re at, call or visit us at Tek Experts today!

End-of-the-school-year laptop care: Why you should have devices cleaned and certified

With students working on mobile and remote devices since the pandemic, you might have noticed that their devices have taken a beating. Having the devices cleaned and certified over the summer might be a good idea – and you can hire a professional to handle end-of-the-school-year laptop care properly!

It’s important to make sure these devices are not only clean (we know you know this but kids are messy creatures!) but also certified. This means, your networks are at a reduced risk for cyber attacks because of viruses, malware and other bad actors.

Hiring a professional service to make sure your laptops are cleaned and certified and ready for a new school year is a simple process – and something that your district might not have thought of in years’ past.

The certification process should ideally be done once a year and is essentially a “checkup” for laptops.

When you hire a service provider to handle end-of-the-school-year laptop care, make sure they are:

  • Scanning the device for viruses and removing the ones they find
  • Updating anti-virus software and protections
  • Installing new security patches
  • Making sure the laptop is in good working order and connects to the Internet
  • Making sure any other updates are made and working
  • Removing out-of-date programs and plugins

The device will also be cleaned and sanitized – ready for the next student to use it for learning!

Tek Experts

At Tek Experts, we can help you with your school district laptops. Call us at 614-427-3498, or book an appointment here!  You can also visit at our retail store location by The  Ohio State University main campus. We also offer free pick-up and delivery in the Columbus Ohio area, and for those in other cities or states we have a new cost-effective mail-in service. We hope you try us out soon!

New or used? What you need to know about buying a refurbished laptop

If you are working or schooling at home, you might be on the lookout for a refurbished laptop.

After all, the temptation to save a substantial amount of money is very real! We get it. But what do you need to know about buying new vs. used? Is buying a refurbished laptop a good idea?

Like buying a car or a boat, buying a new laptop means you lose a lot of value once you leave the store with your purchase. So, buying one that is a few years old can be a cost savings.

Refurbished laptop vs. used?

But is there a difference between refurbished and used? The answer is yes! Buying used typically means you get it from someone else, like a private owner (on Marketplace, or something like that). But buying a refurbished laptop means a professional has looked at it, working to replace worn out components and making sure it’s in good shape – and it can sometimes even come with an extended warranty.

It is usually safer for the buyer to get a refurbished laptop, and they are generally for sale at reputable sites, businesses and even Apple itself.

Another bonus point to buying refurbished from a reputable dealer is that you can ask questions and learn about the specs and details of the laptop before you buy. And you can make sure it’s “wiped clean” and you can set up a firmware password – which can be important if your laptop ever needs work.

Tek Experts

At Tek Experts, we sell refurbished laptops and we can help you choose the right one for you. Call us at 614-427-3498, or book an appointment here!  We remain open normal hours (right by OSU campus) and rest assured as we are taking extra precautions to protect the safety of both our customers and staff. See you soon!

Play It Safe: Top 5 Family-Friendly Apps for Kids

Thanks to COVID-19, kids are spending a lot more time on their devices. Whether it’s a MacBook Air for school, the iPad for music lessons, or just an iPhone 8 for regular screen time, kids are in front of screens more than ever before. Let’s use that time wisely! We’ve done our research and have found some of the top education apps for children. Check out a few of the options we’ve come up with:


Goodness Shapes


Age Range. 3-6 


If you’re a parent of a 3-6 year old, you know that they can be handful sometimes (did we sometimes? We meant always). You always have to keep your eyes peeled, waiting for them to run towards your freshly painted wall with an uncapped Sharpie. And let’s not get started with entertaining them on road trips or doctors visits. The simple solution is to give your toddler a phone or tablet, enjoy a little peace and quiet, and try not to think about how much screen time they’ve already had. Take away some of that guilt and try out the Goodness Shapes app! They are never too young to learn their shapes, so take that screen time and let the learning begin. 


Take some time to sit with them as they play – several studies have shown that co-playing with your children leads to faster development and better engagement. 


Age Range. 2-8 


Want to take learning to the next level? Try ABCmouse. Covering topics like math and reading while also including music and art, this app really has it all. Depending on your child’s age, you can purchase different bundles that increase with difficulty. Get started with a 30-day trial and see how your kids like it. With ABCmouse, you can ensure your child’s time spent on the iPad or Galaxy tablet is enjoyable, but still educational.


Quick Math Jr.


Age Range. 4-8 


Time for some honesty – who still counts with their fingers? Well, you’re not alone. We all know we should have taken our math classes more seriously in school, but sometimes it was just plain boring. Luckily for your children, they live in an age booming with exciting – and helpful! – math apps. Quick Math Jr. is a great outlet for some of that loose energy, keeping kids engaged with math problems and puzzles. This simple app makes math an enjoyable experience with challenges and games designed for kids ages 4-8.




Age Range. 10+


The younger you start learning a language the better. To reach a high language proficiency, it’s best to start learning at around 10 years old, according to a Scientific American article. While Duolinguo can’t necessarily ensure total language proficiency, the app will help them build the foundation that will serve them well in future language courses. Another great part of Duolingo is that your child can complete English grammar lessons as well! Get your kids started early with the Duolingo app so they can take their language learning to the next level.


Swift Playgrounds


Age Range. 9+ 


We all know that learning how to code is a great advantage, but like math, learning to code sounds incredibly dull. That’s where Swift Playground comes in! This genius app allows your kid to start learning to code in a fun and engaging environment. While you child may not become the next big tech giant, giving them that extra coding skill will be a great help. From website building to video game creation, coding is a vital tool that your kid can use for years to come.

How having an IT repair partner can help your company

If you haven’t considered partnering with an outside IT repair expert, now is the time to look at how this can benefit your small business!
If you’ve been in business for a while, you’ve noticed that computers and technology have only gotten more complex – especially adding in multiple devices and remote work. So, partnering with an IT expert for repairs (and other IT needs) can have many benefits!
Here’s how this might help your company.

Cost savings

One of the biggest benefits of outsourcing some of your IT repair is cost savings. It’s expensive to add IT people to your team – and it’s also expensive to NOT regularly maintain and service your IT systems, as well. When you partner with an IT expert, you can save big and often, get better service and support – that you only pay for when you need it.

Expertise and efficiency

When you bring in an outside provider, they can help you become more efficient and get your tech fixed quickly and expertly. They are often more up-to-date on the latest and greatest fixes and repairs and can make non-biased recommendations on when to fix and when to replace.


Hiring a trusted company to manage your company’s IT repair means you can rest assured that your security and data are protected. They can help you recover lost data and repair laptops, phones and tablets that seem beyond repair.
They can also help you manage updates and regular maintenance, so you don’t have costly downtime for repairs.

Tek Experts

If you have questions mobile workforces or mobile device support, contact Tek Experts. We sell, repair, refurbish and recycle many mobile devices! Call us at 614-427-3498, or book an appointment here! We just moved into a larger, new tech showroom on High Street just north of Ohio State University. Come visit us! We remain open normal hours and rest assured as we are taking extra precautions to protect the safety of both our customers and staff. We also offer free pickup and delivery for our business customers.
See you soon!